By Caio Lambert, Cecilia Salum, Karla Romero, Rosana Builes, Ximena Castañon
Capstone Advisor: Josué Velázquez Martínez, PhD.
Small and Medium Enterprises represent 90% of companies in OECD countries, with low productivity
being one of their main challenges. The project aims to provide a framework of managerial insights to promote an
increase of productivity within Micro & Small Firms in Latin America by conducting an assessment of their
operations management and logistics decisions. In collaboration with academic partners in 4 countries (Bolivia,
Uruguay, Peru and Colombia), primary data has been collected through surveying and observation of the Supply
Chain processes and decisions inside these enterprises. Deep insights were found based on the data analysis
with further recommendations.